Candle Refill FAQs
How does the refill work?
1. Once you've burnt almost to the end of your candle (about 1cm of wax remaining) pop the jar in hot water so the remaining wax melts.
2. Wipe out remaining wax with a paper towel, clean and dry.
3. Using a knife or similar pop the old wick out of the base (take care not to scratch the glass if possible)
4. Pop your refill in, light as normal and enjoy!
How do I make the most of my candle?
To ensure maximum burn hours, reduce soot, and keep you safe:
- On the first burn, ensure the entire top surface has melted to the edge before extinguishing. This sets your candles memory, and prevents tunneling
- Always trim the wick to approx. 0.5cm before each use to reduce smoking
- Do not burn for more than 4 hours at a time
- Never burn to the bottom of the container as the glass could explode
- Never leave a burning candle unattended
- Keep out of reach of children, draughts, and pets
How do I choose the right fragrance for me?
Choosing the right fragrance is a personal journey. We offer detailed descriptions of each scent profile here on our website to help guide your decision. If you're still unsure, consider purchasing one of our discovery sets, which allow you to experience our top 10 fragrances.
How long do the candles last?
These candles have a 55 hour burn time. Our Extra Large Candle has a 110 hour burn time and our Mini Candles have a 15 hour burn time. All burn times are approximate and based on product testing.
Can I put my refill in any candle jar?
Our refills are poured to fit perfectly in our Miller Road candle jars so we cannot guarantee they will fit well in other vessels. Refills are not made using pillar wax so won't hold their shape if they are not contained.